Congratulations on making this decision to begin the Mind-Body Healing Method online program!

It’s important that we share the same understanding about how we will work together. This document is a contract laying out each of our responsibilities, payment agreement, and service deliverables. 

Please read the points below and get in touch with any questions that you have.

TERMS

(a) The scope of services rendered by the Coach pursuant to this contract shall be solely limited to those contained therein and/or provided for on the Mindbody Healing Method 3 month program.

(b) Coach reserves the right to substitute services equal to or comparable to the Program for the Client if reasonably required by the prevailing circumstances.

(c) Client agrees to be open, present and prepared to complete the work as a team together. Client is responsible for his/her own success and implementation of objectives met.   

(d) Client is aware that the Coach does not solve matters typically handled by licensed, regulated professionals and is therefore not a replacement for the client’s legal counsel, or the like.

METHODOLOGY.  

Client agrees to be open-minded to the Coach’s coaching methods and partake in methods proposed. Client understands the Coach has made no guarantees as to the outcome of the coaching sessions or Program. The Coach may revise methods or parts of the Program based on the needs of the Client, or as deemed necessary in the Coach’s opinion. 

SCHEDULE AND REFUND POLICY 

(a) NO REFUNDS: We will do everything within our ability (and within reason) to ensure your satisfaction. Due to the downloadable nature of the Program, refunds will not be issued for the Program once it is purchased. If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please email Elevate Therapy & Wellness team at [email protected]. 

(b) NO CHARGEBACKS: The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s credit card and/or form of payment (ie, PayPal) for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.

(c) If Client selects a payment plan option, Client agrees to pay fees to the Coach according to the payment schedule set forth in the invoice an agreed upon payments by client and coach, or otherwise provided to Client, and the payment plan selected by Client (the “Fee”). 

(d) In the event the Client fails to make any of the payments within a payment plan during the time prescribed, the Coach has the right to immediately disallow participation by the Client until payment is paid in full, including disallowing access to modules, materials, and coaching calls or sessions. In addition, a 3% interest fee will be charged for each day that payment is late for a maximum of 30 days. If the Client does not commence with payment after 30 days, the Coach has the right to terminate the Agreement.

COACH-CLIENT RELATIONSHIP 

The service to be provided is coaching, which is not psychological therapy or counseling. Grace Secker, MS, and team will not be operating under her license as a professional counselor and will be operating solely as a Coach. If Grace decides that the work is outside the scope of the coach, she will refer out to a licensed clinical therapist to better meet the clients needs.

Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy nor medical treatment and that this program does not substitute for mental or physical treatment if needed, and does not prevent, cure, or treat any mental disorder or medical diagnosis.

Confidentiality 

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. You recognize that I may on occasion share your successes and struggles publicly on my website, social media, or promotional materials; however, I will refer to you as my client and will not voluntarily disclose your name or that we are in a coaching relationship without your expressed verbal or written permission. 

Release of Information 

According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes. 

Termination 

Either the Client or the Coach may terminate this Agreement at any time with 1 weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship. 

Limited Liability 

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. 

Entire Agreement 

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client. 

Dispute Resolution 

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days) after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party. 

Severability 

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited. 

Waiver 

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 

Applicable Law 

This Agreement shall be governed and construed in accordance with the laws of the State of Texas, without giving effect to any conflicts of laws provisions. 

Binding Effect 

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.